Uber Safety: RideCheck function now available nationwide
19 September, 2019, 13:41
Other than that, they are also able to take other actions such as using the emergency button or reporting the issue to the Safety Line.
When a RideCheck is initiated, both a rider and driver will receive a notification asking if everything is OK and bringing up options for assistance.
RideCheck is launching in the United States, but is planned for more countries in the near future.
What just happened?Uber's RideCheck, one of the safety features it announced over a year ago, has been released for all drivers and passengers in the US.
How it works: The system, called "RideCheck" uses the driver's smartphone's GPS, accelerometer, gyroscope, and other sensors to monitor for irregular activity, like an unexpected long stop, or a auto crash.
Back in September, Uber announced several new safety-focused features, one of which was RideCheck. These technologies make certain phone features possible, such as automatically waking up the screen when the phone is picked up - and they'll also be used by Uber's app to passively keep tabs on a customer's ride.
Uber has published a video to YouTube illustrating its newly launched RideCheck feature, an app tool that checks in on passengers if their ride has been stopped for a while. You can dismiss the alert, or use it to call 911 and Uber's own safety hotline.
'Our safety team can also follow up by phone to make sure everyone is safe, ' Uber CEO Dara Khosrowshahi explained in a blog post. Eventually it'll expand to other countries and "evolve" to include "other situations should it fit under the umbrella of RideCheck", Uber's head of safety products Sachin Kansal said in a phone call.
Uber's RideCheck feature certainly looks like a useful addition to the ridesharing company's service, and in extreme scenarios could even turn out to be a life saver.
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