Tuesday, 18 September, 2018

Starbucks Racial Slur: Drink Labeled 'Beaner,' Latino Customer Says

Starbucks Racial Slur: Drink Labeled 'Beaner,' Latino Customer Says Starbucks Racial Slur: Drink Labeled 'Beaner,' Latino Customer Says
Russell Knight | 18 May, 2018, 16:49

Just two weeks before Starbucks is set to close thousands of locations for "racial-bias education", for its employees, the coffee company is once again facing scrutiny after a barista at a store in La CaƱada Flintridge, California, targeted a Hispanic customer with a racial slur.

Pedro said he was scheduled to meet with the location's manager on Thursday and hopes that Starbucks would punish the worker who printed the slur. It's a coffee run they make just about every day.

He says he was the victim of a racial slur at a La Canada Flintridge Starbucks on Tuesday afternoon, a picture of which was sent to us on our Fox 11 Los Angeles Facebook page by a friend.

The co-worker ordered a white chocolate mocha and an iced caramel macchiato and told the barista his name is Pedro, Hernandez said.

Another said that the incident "brings back a lot of discrimination".

"I didn't accept it because it's like an insult overall", he said.

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"I mean, that's - when you put something in the computer and put a name on something, you're labeling someone, and I think that's not right", another man said.

Hernandez said she called the store and they told her their employee couldn't understand what Pedro had told them.

The store offered Pedro a $50 gift card, which he declined. The company soon responded.

"One of our team leaders met with the customer this morning at one of our local stores in the area, and he accepted our apology", a Starbucks spokesperson told CBS MoneyWatch. "This is not the welcoming experience we aim to provide, and we have reached out to this customer to apologize and make this right", a Starbucks representative named Ryan tweeted in response.

After two black men were arrested at a Philadelphia Starbucks for no apparent reason, several racist incidents at Starbucks have emerged.

Starbucks for its part has apologized.

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