Wednesday, 26 September, 2018

TripAdvisor names best airlines in the world

When it came to the top major airlines in Europe Virgin Atlantic took home the award When it came to the top major airlines in Europe Virgin Atlantic took home the award
Russell Knight | 11 April, 2018, 00:10

The national carrier of Singapore was also recognised as the world's best first class and economy carrier.

The airline was named the Best Airline in Africa and the Indian Ocean in the 2018 TripAdvisor Travellers' Choice awards.

"We're thrilled to recognise the global TripAdvisor community's favorite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences", said Bryan Saltzburg, senior vice president and general manager for TripAdvisor Flights.

"Our business model is based around three main pillars - product leadership, service excellence and network connectivity", Mr Goh Choon Phong, CEO of Singapore Airlines says in a statement. Jet2.com, No. 8 Qatar Airways, No. 9 Azul and No. 10 Korean Air.

FlySafair is the only local airline to have made it onto the coveted list and shares the top spot for the region with Air Austral, a French airline, and RwandAir from Rwanda. The algorithm used by the worldwide planning and booking site takes into account the quality and quantity of reviews over a year-long period to determine award recipients.

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With the ratings, TripAdvisor has joined an ever-increasing number of groups that rate the world's airlines.

Coming in second place was Air New Zealand, which also won the Best Premium Economy Award, followed by Middle Eastern airline, Emirates.

This was one of five categories from the Travellers' Choice Awards including Best Hotel, Best Destination, Destinations on the Rise and Best Beaches.

For fliers looking to make sense of the numerous annual reports that rank global carriers, there may be some consolation in that most of the rankings tend to favour the same set of airlines. However, Jet2.com is a new addition to the list as it is a British affordable airline.

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