Sunday, 17 June, 2018

Samsung adds 300 fix locations through partnership with uBreakiFix

Samsung Galaxy S8 Galaxy S8, Android Oreo Verizon Samsung Galaxy S8 Software Support Page
Emmett Howard | 15 March, 2018, 02:57

The agreement will see more than 300 Samsung Care authorized uBreakiFix locations offer same-day support, for ten popular Galaxy handsets from the company. The company says out-of-warranty issues like liquid damage and corrosion won't be eligible for same-day service but that other out-of-warranty damages, like cracked screens, can still be fixed at a uBreakiFix store. The company's newly unveiled offerings come in the form of the X-Doria Defense Shield and X-Doria Defense Lux lineups, both of which are available in a variety of colors and sold for both the Galaxy S9 and Galaxy S9 Plus.

"At Samsung, our goal is to provide Samsung Galaxy owners with a customer first care experience that is as innovative as our products", said Michael Lawder, Senior Vice President of Customer Care at Samsung Electronics America. An exception there is water damage, mind, which is a longer process.

You can simply walk in and drop off your device at one of the locations or schedule an appointment online.

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The uBreakiFix locations working with Samsung will be working with genuine parts, and will utilize the same proprietary fix tools to bring your phone back to its fine day-one form. The styles are meant to boast an even more premium feel that dovetails with the high-end nature of Samsung's newest Android flagships.

Samsung plans to expand the program across the country to another 200 uBreakiFix shops by early 2019, allowing it to reach almost all the population in the continental US. The work will be done by Samsung-certified professionals.

This is great advertisement from Samsung, since flawless customer support is one of the main reasons iPhone users choose to be loyal to the Apple brand.

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